Manchester Signs Centre

At Manchester Signs Centre, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when interacting with our website, services, or business operations.

By using our website (www.msignscentre.com) or providing us with your personal information, you agree to the terms outlined in this policy.

1. Personal and Sensitive Information

Personal Information refers to any data that can identify an individual, either directly or indirectly. This may include names, phone numbers, email addresses, payment details, and other contact or business-related information.

Sensitive Information includes more private details such as racial or ethnic origin, political or religious beliefs, health information, criminal records, or biometric data. We only collect sensitive information when necessary and with your explicit consent.

2. Collection of Personal Information

We may collect personal information in various ways, including:

• When you contact us via phone, email, or our website.
• When you submit forms (e.g., quote requests, orders, or feedback).
• When you make a purchase or engage with our services.
• When you interact with our website, including cookies and analytics (see Section 6).

3. Use of Personal Information

Your personal information may be used for:

• Verifying your identity and preventing fraud.
• Delivering services, processing payments, and managing accounts.
• Enhancing customer experience and tailoring our offerings.
• Sending marketing communications (with an option to opt-out).
• Legal compliance, dispute resolution, or business analytics.

4. Disclosure of Information

We will not share your personal information with third parties unless:

• It is necessary to provide our services (e.g., payment processors, delivery partners).
• You have given explicit consent.
• Required by law (e.g., legal investigations, regulatory compliance).
• It is necessary to protect our rights, safety, or property.

We ensure any third parties handling your data adhere to strict confidentiality agreements.

5. Website Data & Cookies

Our website uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device that help us track website traffic, preferences, and performance.

Information Collected via Cookies:

• Browser type and device information.
• Pages visited and time spent on our site.
• IP address (anonymised where possible).
• Search terms used to find our website.

You can disable cookies in your browser settings, but this may affect website functionality.

6. Marketing Communications

We may send promotional emails or updates about our services. If you no longer wish to receive these communications, you can unsubscribe at any time by:

• Clicking the “unsubscribe” link in our emails.
• Contacting us directly at info@msignscentre.com.

We will never sell your data to third-party marketers.

7. Data Security & Retention

We implement strong security measures to protect your information, including:

• Secure servers and encrypted transactions.
• Restricted access to authorised personnel only.
• Regular security audits and staff training.

We retain personal data only as long as necessary for business or legal purposes. Once no longer needed, we securely delete or anonymise records.

8. Your Rights & Access to Information

You have the right to:

• Request access to the personal data we hold about you.
• Correct or update inaccurate information.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for marketing or data processing.

To exercise these rights, contact our Privacy Officer at 0789 138 3306.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any changes.

10. Contact Us

For privacy-related questions, concerns, or complaints, please contact:

Privacy Officer
Manchester Signs Centre
info@msignscentre.com
0789 138 3306 / 0161 503 7591
6 Mode wheel Road, M5 5DQ, Salford, Manchester.

Last Updated: 29/03/2025

Using our website and services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Manchester Signs Centre.